Deposit return FAQ: what to ask on LINE when SAM-ICU-HL-2K comes back
You already paid the THB 3,000 deposit to soft-hold dates for the SAM-ICU-HL-2K. Return day is close. This soft FAQ covers what to ask on LINE about the deposit when the unit comes back — logistics only.
This is equipment rental only. Use follows a licensed veterinarian’s plan. FiO₂ on this model is a device range of 21–70%, not a home prescription. We do not invent refund/cancel fine print here — LEGAL-001 is still pending. Confirm your case in chat.
This is not the return-day packing checklist, not the extend/shorten calendar FAQ, and not the post-estimate soft-hold sequence.
1. Deposit soft-hold ≠ automatic refund clock
The published deposit is THB 3,000 via PromptPay or bank QR. It soft-held your rental dates. How and when it is released after pickup is confirmed on LINE for your booking — not as a fixed promise invented on this page.
2. Ask these on LINE before / at pickup
- Booking name or prior chat thread
- Agreed return / pickup window (and any access note)
- Whether any rental-day balance is still open on the published path (THB 300 / day or THB 3,500 / 30 days, min 3 days)
- What LINE needs from you after the unit is collected (photo notes, slip, account for deposit path — only if we ask)
Pickup logistics stay quoted on LINE. Do not assume a fixed fee from this page.
3. Soft FAQ — deposit at return
- When is the deposit discussed? After the unit is returned in the agreed window — ask early in the same LINE thread so expectations are clear.
- Does damage change anything? Describe what you see in chat. We do not publish a damage-fee table here; case details stay on LINE. No invented amounts on this page.
- Can this page promise a refund date? No. LEGAL-001 is pending. Timelines for your case are confirmed in chat only.
- Weight still mattered for this model? Yes — pets 5 kg and under. That gate does not change at return.
- Does deposit replace the rental rate? No. Deposit and daily / 30-day rates are separate published numbers.
4. What this post will not invent
- Cancel / early-return penalty tables
- Fixed “X business days” refund clocks
- Medical outcomes tied to deposit release
5. Ready to close the loop?
LINE @564ueqwn — Oxygen Icu-Cage For Pet. Open your booking thread, confirm the pickup window, then ask how the THB 3,000 deposit path works for your return. We handle ops in chat; the licensed veterinarian handles clinical decisions.
— Oxygen Icu-Cage For Pet (SmartICU)