After the LINE estimate: what PromptPay soft-hold does next
You messaged LINE @564ueqwn, sent weight and dates, and got an estimate for the SAM-ICU-HL-2K. Next comes the deposit QR. This post explains what happens after that estimate — soft-hold vs a “confirmed” logistics hold, and what LINE will (and will not) confirm.
This is equipment rental only. Oxygen use decisions stay with a licensed veterinarian. We do not diagnose, treat, or promise medical outcomes. Device FiO₂ range on this model is 21–70% — that is equipment range, not a home prescription.
Our earlier soft-hold overview stays live separately. Here we zoom only on the post-estimate sequence.
1. Estimate first — then deposit QR
- You share pet type, current weight (≤5 kg), dates (minimum 3 days), and area.
- We reply with fit + a rental estimate on the published path: THB 300 / day or THB 3,500 / 30 days, plus deposit THB 3,000.
- Delivery/pickup is still quoted on LINE (ODR-004) — not a fixed fee invented on this page.
- Only after that estimate do we send a PromptPay or bank-transfer QR for the deposit.
Do not pay a QR from somewhere else. Use the QR we send in the same chat after the estimate.
2. Soft-hold vs “confirmed” hold
- Soft-hold: when the THB 3,000 deposit clears, we reserve those calendar dates for logistics while we lock a drop-off window with you.
- “Confirmed” on LINE: means we agreed dates, area access, and the delivery quote in chat — still ops/equipment, not a published LEGAL-001 contract.
- Not a legal hold page: LEGAL-001 is pending. This blog does not invent cancel/refund fines or binding T&C. Ask in LINE if you need case-by-case clarity.
3. What LINE confirms after deposit clears
- Dates soft-held for the SAM-ICU-HL-2K
- Delivery/pickup window options and the quoted logistics amount
- What to prepare at the door (power, access, who receives)
What LINE does not confirm here: a medical plan, FiO₂ settings, or that rental replaces clinic/ER care.
4. Soft FAQ — after the estimate
- Is the estimate the same as soft-hold? No. Estimate is numbers + fit. Soft-hold starts when the deposit clears.
- Can I skip the estimate and just pay? No. Wait for our QR after we confirm fit and dates.
- Does deposit change the daily rate? Published rates stay 300/day, 3,500/30d, min 3 days, deposit 3,000. Any difference for your path is confirmed in chat — not invented on this page.
- Weight still gates the model? Yes. ≤5 kg for SAM-ICU-HL-2K.
5. Ready for the next step?
LINE @564ueqwn — Oxygen Icu-Cage For Pet. Get the estimate first, pay only the PromptPay/bank QR we send, then we soft-hold dates and finish logistics in the same thread.
— Oxygen Icu-Cage For Pet (SmartICU)