Delivery day checklist: LINE window, who waits, who messages

Delivery day for your SAM-ICU-HL-2K rental. This soft FAQ is only about the day-of delivery window — confirm what LINE already quoted, who waits, who messages when the cage arrives or if it runs late. It is not the full prep-before list (space/power setup) and not the after-drop-off receive checklist.
This is equipment rental only. Use it only when a licensed veterinarian has directed that this kind of equipment is appropriate for that animal. We do not diagnose, treat, or decide whether a pet “needs oxygen.”
Q: What should I confirm on LINE the morning of delivery?
Re-read the chat. Confirm the address and delivery window already quoted on LINE still match. If anything changed overnight (gate code, parking, floor, contact phone), message LINE @564ueqwn before the window opens — do not wait until the driver is outside.
Q: What access notes help on the day?
- Gate / condo lobby / parking instructions
- Floor and elevator notes if the unit must go up
- Which adult will meet the delivery
Keep those notes in the same LINE thread so the window stays clear.
Q: Who waits, and who messages LINE?
An adult should be present for the quoted window. Decide ahead who will message LINE @564ueqwn when the cage arrives, and who messages if the window looks late. One clear contact beats three overlapping chats.
Q: What do I message when the cage arrives?
- Short “arrived / receiving now” note on LINE @564ueqwn
- Any last access tip the driver still needs
Save packaging photos and visual damage checks for the separate receive checklist after drop-off — not this page.
Q: What if delivery looks delayed?
Message LINE @564ueqwn with your name/address as already quoted and that you are still waiting inside the window. Do not invent a new fee or a new address in a side chat. Logistics stay on the same LINE thread.
Q: What should I not renegotiate on the doorstep?
Delivery and pickup fees stay as quoted on LINE only. We do not invent a fee here and the driver should not be asked to invent one either. Rate reminders (equipment only): THB 300 / day, THB 3,500 / 30 days, minimum 3 days, deposit THB 3,000 via PromptPay or bank QR if already arranged on LINE.
Q: Quick weight gate before accepting?
This model fits pets 5 kg and under only. If weight may have changed since booking, re-check before you accept the unit. If over 5 kg, message LINE @564ueqwn — breed name does not override weight.
Q: FiO₂ reminder (device range, not a prescription)
FiO₂ range on this unit: 21–70%. That is the equipment range. Follow the licensed veterinarian for if, when, and how it is used.
Need a day-of confirm?
LINE @564ueqwn — Oxygen Icu-Cage For Pet. Confirm window, address, access, and who will message when the cage arrives.
— Oxygen Icu-Cage For Pet (SmartICU)